Offering Finance for Double-Glazing: A Complete Guide

Why Offer Finance on Double-Glazing?

Providing finance options for double-glazing windows and doors can drastically expand your customer base and increase sales. High-ticket purchases often benefit from financing, as they allow buyers to spread costs and commit more confidently.

"When customers can spread the cost, high-value improvements become a reality, not just a dream."

Benefits to Your Business

• Higher Conversion Rates: More potential buyers convert when budget barriers are addressed.
• Increased Average Order Value: Customers may select higher-specification products with manageable payments.
• Competitive Edge: Stand out in a crowded market.

How Finance Works for Double-Glazing

Double-glazing finance typically involves a third-party broker or lender. The customer pays in instalments, while you get paid upfront (minus a small fee).

Steps to Set Up

1. Partner with a Finance Broker: Find FCA-authorised brokers like Kandoo.
2. Integrate Finance into Your Sales Process: Train your team to introduce finance early.
3. Offer a Finance Quote: Provide clear monthly payment examples.
4. Customer Application: Customers complete a short application, often online.
5. Customer Decision: The lender assesses credit and provides an instant response.
6. Order Confirmation: Once approved, proceed with work.

Legal Requirements: Stay Compliant

Finance is regulated in the UK. Offering it means adhering to Financial Conduct Authority (FCA) guidelines.

• Only partner with FCA-authorised lenders/brokers.
• Use approved promotional materials.
• Ensure transparent communication on interest rates, terms, and eligibility.

NOTE: You don't need your own FCA licence to offer finance through a broker like Kandoo—the broker assumes regulatory responsibility.

Best Ways to Introduce Finance to Customers

Proven Strategies:

• Mention finance early, not just at the end.
• Highlight benefits: affordable monthly payments, flexibility, no upfront lump sum.
• Use example figures (“From £45/month”).
• Clearly explain the application process and who assesses eligibility.

Tip: Visual aids like finance calculators can help customers see affordability.

Typical Finance Products For Double-Glazing

• Interest-Free Credit: Pay nothing extra—popular but often subsidised by the retailer.
• Interest-Bearing Loans: Lower cost to your business—customers pay interest for flexibility.
• Buy Now, Pay Later: Customers can delay payments for a set period.

Tips For a Smooth Financial Offering

• Train all staff to explain finance clearly.
• Promote finance options in-store, online, and in all literature.
• Maintain transparency: always show the total repayable.
• Choose a reputable broker—check reviews and industry standing.

"The right finance partner can power your business growth and underpin customer loyalty."

Common Customer Questions (And How To Answer)

1. Will I be accepted for finance?

• Acceptances are subject to status, and each lender uses their own criteria.

1. How quickly can I get a decision?

• Most decisions are instant, and applications are online.

1. Can I pay my loan off early?

• Yes, most lenders allow early settlement without penalties.

Ready to boost your double-glazing sales with finance options?

Contact Kandoo today for a no-obligation discussion about partnering with an FCA-authorised broker who understands the home improvement market.

"Make high-quality upgrades accessible, and your customers—and your business—both win."