Offering Customer Finance for Extensions & Conservatories

Why Offer Finance for Home Extensions & Conservatories?

Adding an extension or conservatory is a major investment for most homeowners. By offering finance, you can help more customers start their projects sooner, spreading costs over manageable instalments. This approach can significantly boost your sales and customer satisfaction.

Benefits of Offering Finance:

• Make Larger Projects Accessible: Enables customers to afford upgrades they might otherwise delay or abandon.
• Boost your Sales: Customers are more likely to commit when costs are split into affordable payments.
• Edge Over Competitors: Stand out by offering flexible payment solutions.
• Enhanced Trust: A professional finance setup demonstrates credibility and security.

“Flexible finance removes barriers and empowers your customers to realise their dream home improvements, sooner rather than later.”

Key Finance Options to Consider

When offering finance, understanding the common options ensures you match customers with the right solution:

How to Set Up Customer Finance

1. Partner with a Finance Broker: Work with specialists like Kandoo to access a panel of reputable lenders.
2. Gain FCA Authorisation: Either become directly authorised or an appointed representative to comply with UK financial regulations.
3. Choose Tailored Products: Select finance options that suit your typical project sizes and client base.
4. Train Your Team: Ensure staff understand how to explain finance clearly and compliantly.
5. Integrate Effortless Application: Use online tools for fast customer applications and simple approval processes.

Essential Documents and Disclosures

• Clear finance illustrations & terms
• Pre-contract credit information
• Standard FCA disclosures
• Clear aftercare processes

Highlight:
Offering finance is regulated—ensure your marketing, sales conversations, and paperwork are all compliant!

The Customer Application Journey

• Initial Quote: Discuss project scope and quote as usual
• Introduce Finance Early: Present payment options with every quote
• Eligibility Check: Customer completes a quick online application
• Decision Within Minutes: Most lenders return instant decisions
• Paperwork & E-Signature: Customers sign agreements digitally
• Project Start: Funds are released when conditions are met

"Making finance easy and transparent builds trust and helps more projects go ahead."

Overcoming Common Challenges

Challenge: Worry about regulations

• Solution: Partner with an experienced finance broker—like Kandoo—to handle compliance.

Challenge: Customers nervous about credit

• Solution: Offer clear, jargon-free explanations and always provide alternatives.

Challenge: Administration burden

• Solution: Choose a system that integrates seamlessly with your quoting and invoicing workflow.

Tips for Maximising Success

• Promote finance clearly on your website, quotes, and showroom
• Regularly train your sales team
• Choose a trusted broker to support with compliance and lender choice
• Gather customer feedback to continually improve your offerings

Call to Action

Ready to offer finance for your extension and conservatory projects?

Talk to Kandoo today to discuss the best finance solutions and ensure your business stands out – delighting more customers and growing your sales.