How to Offer Finance for WAV Modifications

Updated

Apr 21, 2025 9:31 AM

Written by Nathan Cafearo

A practical guide for retailers on offering finance for wheelchair-accessible vehicle (WAV) modifications, covering benefits, finance options, compliance, customer education, and implementation steps.

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Understanding Wheelchair-Accessible Vehicle (WAV) Modifications

Wheelchair-accessible vehicle (WAV) modifications transform standard vehicles so they can conveniently and safely transport wheelchair users. Typical adaptations include:

Ramps or lifts
Lowered floors
Swivel seats
Enhanced restraint and safety systems
Remote-control entry or driving aids

Such modifications often involve significant costs, which can be a barrier for many customers.

Why Offer Finance for WAV Modifications?

Providing finance options helps your customers overcome upfront costs, making essential adaptations more accessible. Key benefits include:

Broader Customer Reach: Affordability opens your services to a larger market.
Higher Conversion Rates: Customers are more likely to commit knowing finance is available.
Customer Loyalty: Supporting your clients’ needs builds long-term trust.

"Making WAV modifications affordable is not just business – it's empowering independence and dignity."

Finance Options You Can Offer

When partnering with a retail finance broker, you can offer several finance products, such as:

Finance Product	Description	Usual Term
Interest-Free Credit	Customer pays in instalments, no interest	6–12 months
Interest-Bearing Loans	Spread cost over longer periods	12–60 months
Deferred Payment Plans	Payments begin after a set period	Varies

Pro Tip: Offer a mix of term lengths and payment structures to match different customer circumstances.

Steps to Offering Customer Finance for WAV Modifications

Choose a Reputable Broker: Work with a UK FCA-regulated retail finance broker like Kandoo.
Define Eligible Products & Services: Clearly list which WAV modifications are covered.
Train Your Staff: Ensure everyone understands finance products and how to explain them.
Integrate Finance at Point of Sale: Enable easy financing directly through your website or at your location.
Promote Responsibly: Follow FCA guidelines about advertising finance, ensuring transparency and clarity.

Compliance and Best Practices

FCA Compliance: All finance offerings must be authorised. Only work with FCA-regulated brokers.
Data Protection: Handle all customer data in accordance with UK GDPR.
Clear Communication: Ensure your customers understand:
Total repayment cost
Interest rates (APR)
Terms & conditions
What happens in case of missed payments

A clear, ethical approach to finance builds credibility and avoids regulatory pitfalls.

Educating Your Customers

Wheelchair-accessible conversions are unique purchases. Many customers may be seeking finance for the first time, so:

Use plain language in brochures and site content
Provide real-life cost examples
Share client testimonials
Give access to FAQ sections
Offer to answer finance questions directly

Did You Know?

Offering a simple finance calculator on your website can increase conversion rates by over 30%!

How Kandoo Can Help

Kandoo is an FCA-regulated retail finance broker that makes it easy for businesses to offer bespoke payment options. With our support, you can:

Access a wide network of lenders
Provide flexible, transparent finance solutions
Benefit from expert staff training and ongoing support

Ready to Empower Your Customers?

Contact Kandoo today for a free consultation. Discover how easy it is to offer finance for wheelchair-accessible vehicle modifications and make a difference in your customers’ lives.