How to Offer Finance for WAV Modifications

A practical guide for retailers on offering finance for wheelchair-accessible vehicle (WAV) modifications, covering benefits, finance options, compliance, customer education, and implementation steps.
Understanding Wheelchair-Accessible Vehicle (WAV) Modifications
Wheelchair-accessible vehicle (WAV) modifications transform standard vehicles so they can conveniently and safely transport wheelchair users. Typical adaptations include:
- Ramps or lifts
- Lowered floors
- Swivel seats
- Enhanced restraint and safety systems
- Remote-control entry or driving aids
Such modifications often involve significant costs, which can be a barrier for many customers.
Why Offer Finance for WAV Modifications?
Providing finance options helps your customers overcome upfront costs, making essential adaptations more accessible. Key benefits include:
- Broader Customer Reach: Affordability opens your services to a larger market.
- Higher Conversion Rates: Customers are more likely to commit knowing finance is available.
- Customer Loyalty: Supporting your clients’ needs builds long-term trust.
"Making WAV modifications affordable is not just business – it's empowering independence and dignity."
Finance Options You Can Offer
When partnering with a retail finance broker, you can offer several finance products, such as:
| Finance Product | Description | Usual Term |
|---|---|---|
| Interest-Free Credit | Customer pays in instalments, no interest | 6–12 months |
| Interest-Bearing Loans | Spread cost over longer periods | 12–60 months |
| Deferred Payment Plans | Payments begin after a set period | Varies |
Pro Tip: Offer a mix of term lengths and payment structures to match different customer circumstances.
Steps to Offering Customer Finance for WAV Modifications
- Choose a Reputable Broker: Work with a UK FCA-regulated retail finance broker like Kandoo.
- Define Eligible Products & Services: Clearly list which WAV modifications are covered.
- Train Your Staff: Ensure everyone understands finance products and how to explain them.
- Integrate Finance at Point of Sale: Enable easy financing directly through your website or at your location.
- Promote Responsibly: Follow FCA guidelines about advertising finance, ensuring transparency and clarity.
Compliance and Best Practices
- FCA Compliance: All finance offerings must be authorised. Only work with FCA-regulated brokers.
- Data Protection: Handle all customer data in accordance with UK GDPR.
- Clear Communication: Ensure your customers understand:
- Total repayment cost
- Interest rates (APR)
- Terms & conditions
- What happens in case of missed payments
A clear, ethical approach to finance builds credibility and avoids regulatory pitfalls.
Educating Your Customers
Wheelchair-accessible conversions are unique purchases. Many customers may be seeking finance for the first time, so:
- Use plain language in brochures and site content
- Provide real-life cost examples
- Share client testimonials
- Give access to FAQ sections
- Offer to answer finance questions directly
Did You Know?
Offering a simple finance calculator on your website can increase conversion rates by over 30%!
How Kandoo Can Help
Kandoo is an FCA-regulated retail finance broker that makes it easy for businesses to offer bespoke payment options. With our support, you can:
- Access a wide network of lenders
- Provide flexible, transparent finance solutions
- Benefit from expert staff training and ongoing support
Ready to Empower Your Customers?
Contact Kandoo today for a free consultation. Discover how easy it is to offer finance for wheelchair-accessible vehicle modifications and make a difference in your customers’ lives.
"Financing WAV modifications isn’t just good business—it's about inclusivity and helping people live without limits."
Buy now, pay monthly
Buy now, pay monthly