How to Offer Finance for Stairlift Customers

Why Offer Finance for Stairlifts?

Financing solutions can be the difference between a customer purchasing a stairlift now and putting it off indefinitely. For many, a stairlift is an essential item but comes with a significant cost. By offering finance options, you help customers spread the payments over time, making accessibility solutions more affordable.

Benefits to Your Business

• Increase Sales: Customers are more likely to commit if monthly payments are manageable.
• Improved Customer Satisfaction: Flexibility eases financial pressure.
• Stay Competitive: Other providers may already offer finance.
• Higher Average Order Value: Upgrades or premium models become affordable.

What Finance Options Can You Offer?

Typically, these are the main types of retail finance available for stairlifts:

1. Interest-Free Credit (0% APR): Spread the cost with no extra interest. Attractive for quick decisions.
2. Interest-Bearing Credit: Lower initial payments but some interest. Allows longer terms.
3. Buy Now, Pay Later: Defer payments for a set period, then start paying.

How to Set Up Customer Finance

"Partnering with an established retail finance broker removes regulatory headaches and provides you with turn-key finance solutions."

Here’s a simple process to get started:

1. Choose a Retail Finance Broker: Partner with a broker like Kandoo, experienced in the mobility sector.
2. Get FCA Authorisation: You may need to be authorised by the Financial Conduct Authority (FCA) or act as an Introducer Appointed Representative (IAR). Your broker can assist here.
3. Integrate Finance Solutions: Add the finance application process to your sales journey – online or in-store.
4. Staff Training: Ensure your sales team is confident in explaining finance options.
5. Promote Your Finance Offer: Use website banners, in-store displays, and digital marketing.

Legal & Regulatory Considerations

Key Points to Remember:

• Ensure compliance with FCA rules.
• Be clear, fair, and not misleading in advertising finance.
• Provide proper documentation and disclosures to customers.

"Transparency builds trust. Always provide customers with all terms and costs upfront."

Promoting Finance to Your Stairlift Customers

Effective Promotion Ideas:

• Highlight monthly payment examples alongside cash prices
• Use testimonials from customers who used finance
• Train your team to mention finance as a standard part of sales discussions

Sample Promotional Messages:

• "Affordable stairlifts from just £X per month – ask about our finance options!"
• "Spread the cost. Upgrade to a premium model with easy monthly payments."

Common Questions from Customers

Real-World Example

“After introducing a 12-month 0% finance option, we saw a 20% uplift in stairlift sales and an increase in customers choosing premium models.” — UK Mobility Retailer

Getting Started Today

Ready to boost your business with customer finance?

• Contact a reputable retail finance broker like Kandoo for a tailored solution.
• Review your sales process to integrate finance seamlessly.

Don't let cost be a barrier to your customers’ independence!

"Offering finance isn’t complicated – with the right partner, it’s fast, straightforward, and can transform your stairlift sales."

Next Steps

• Contact Kandoo for expert advice on setting up stairlift finance.
• Train your staff and start promoting flexible options today!