How to Offer Finance for Premium Mattresses

Updated
Apr 21, 2025 9:32 AM
Written by Nathan Cafearo

A comprehensive guide for UK retailers on offering finance options for premium mattresses, covering setup steps, regulations, benefits, customer communication, and best practices for boosting sales and satisfaction.

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Understanding Finance for Premium Mattresses

Offering finance for premium mattresses can expand your customer base and increase sales by making high-value items more accessible. Finance allows your customers to spread the cost into manageable payments, making it easier for them to invest in high-quality sleep solutions.

Why Offer Finance?

  • Increase conversions for big-ticket items.
  • Attract new customers who value flexibility.
  • Boost average order value by removing upfront payment barriers.
  • Stay competitive with other retailers who provide instalment options.

The Basics of Retail Finance

Retail finance involves partnering with a finance broker or lender to allow customers to buy now and pay later. For mattresses, common agreements include interest-free, low-interest, or pay-monthly plans spanning 6–60 months.

Types of Finance Options

Plan TypeTypical TermInterestCustomer Credit Check?
Interest Free6–24 months0%Yes
Low Interest (APR)12–60 months2%–19.9%Yes
BNPL30–90 days0%Sometimes

Setting Up Finance for Your Mattress Business

  1. Choose a Finance Provider
  • Compare brokers like Kandoo, lenders, and fintech platforms.
  • Check their approval rates, setup costs, and range of finance products.
  1. Integrate Finance at the Checkout
  • Select a provider whose systems work seamlessly with your ecommerce or in-store solutions.
  • Ensure the application process is quick and simple for customers.
  1. Get FCA Authorisation (if required)
  • Many finance offerings require you to be an appointed representative or to gain limited permission from the Financial Conduct Authority (FCA).
  • Your finance provider can guide you through compliance and onboarding.
"Finance should be as easy as buying the mattress itself. Partnering with experienced brokers helps simplify compliance and integration."
— Retail Finance Consultant

Key Benefits for Mattress Retailers

  • Larger Sales: Customers are more likely to choose higher-end mattresses when spread costs are available.
  • Customer Loyalty: Providing flexible payment fosters repeat business.
  • Less Price Objection: Overcome resistance to premium pricing by focusing on affordable monthly payments.

Communicating Finance to Your Customers

Highlight finance options across all your marketing channels:

  • Website product pages ("From £30/month*")
  • In-store signage and staff training
  • Email, social, and aftersales messaging

Tip: Show example repayments clearly (e.g., "A £1200 mattress from just £50 a month over 24 months, interest free!").

Responsibilities & Compliance

  • Advertise finance transparently—display terms, APR, and credit eligibility criteria.
  • Treat customers fairly by explaining all costs and their obligations.
  • Ensure systems are secure for handling personal and financial data.
  • Work only with authorised brokers/lenders, like Kandoo, for peace of mind.

FAQs About Mattress Finance

Does every applicant get accepted?
Not always. Approvals depend on credit checks and affordability assessments.

Do I need a huge turnover to offer finance?
No. Many brokers welcome SMEs and small independents.

How quickly do I get paid?
Usually within a few days of a successful customer agreement.

"Flexible finance removes barriers, giving your customers access to better sleep—and giving your business the chance to grow."

Ready to Offer Finance?

Looking to boost sales of premium mattresses? Start by talking to a reputable finance broker like Kandoo to compare options, get set up, and receive guidance every step of the way.

Make your mattresses more affordable and your business more competitive—offer finance today!

I am a business

Looking to offer finance options to my customers

Find out more

Apply for a loan

I'd like to apply for a personal loan

Apply now
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