How to Offer Finance for Dining Tables & Chairs

Why Offer Finance for Dining Furniture?

High-quality dining tables and chairs are significant investments for many customers. By offering finance solutions, you make these purchases more accessible, helping customers spread costs over time and boosting your sales potential.

Key Benefits:

• Increase average order value by enabling customers to opt for premium ranges
• Widen your audience by appealing to those who might not buy upfront
• Reduce cart abandonment by addressing affordability concerns
• Gain a competitive edge in the furniture market

“Offering finance isn’t just about convenience—it's about transforming hesitant browsers into confident buyers.”

Understanding Customer Finance Options

Most retailers partner with a finance broker or lender to offer customer credit. Here are the main types of finance you might consider:

1. Interest-Free Credit (0% APR): Spreads the cost without additional charges—very popular for big-ticket items like dining sets.
2. Interest-Bearing Credit: Lower upfront costs, with interest made clear to customers.
3. Buy Now, Pay Later: Customers defer payment for a set period, great for seasonal promotions.

Steps to Start Offering Finance

1. Choose a Reputable Finance Broker:

• Look for FCA-authorised brokers with experience in retail furniture.
• Evaluate their support, platform integration, and customer service.

1. Integrate Finance into Your Sales Process:

• In-store: Train staff on discussing finance confidently.
• Online: Embed user-friendly finance calculators and clear repayment info.

1. Understand the Legal & Regulatory Framework:

• Comply with FCA regulations.
• Ensure all advertising and documentation is transparent and fair.

"Transparency in finance builds trust and drives repeat business."

1. Promote Finance Offers Effectively:

• Use store signage, social media, and email campaigns.
• Highlight examples (e.g., “From only £30/month”)

Legal & Compliance Essentials

When offering finance, you must ensure:

• All employees involved have basic training in financial promotions.
• Any ‘zero deposit’ or ‘no interest’ claims are accurate.
• You keep customer data secure and follow GDPR guidelines.

Highlight:

Working with a finance broker like Kandoo means you receive ongoing compliance support—making it easier for you to focus on selling.

Best Practices for Maximising Finance Uptake

• Promptly introduce finance options, especially when quoting prices.
• Use tailored finance deals for different product ranges (e.g., luxury tables vs. budget chairs).
• Make the finance application process seamless—online and in-store.
• Regularly update your team on finance options and successes, sharing customer testimonials.

Case Study: Finance in Action

A Midlands-based dining furniture retailer saw a 20% jump in sales after adding interest-free finance. Their average transaction value increased, and customers reported higher satisfaction across post-purchase surveys.

Key Takeaways:

• Clarity and flexibility drive conversions.
• Staff engagement is critical—knowledgeable staff close more finance deals.

Frequently Asked Questions

Q: Does offering finance mean I get paid slowly?

A: No. When using a finance provider, you typically receive payment up-front, minus any agreed fees, while the provider collects repayments from the customer.

Q: Can any retailer offer finance?

A: You’ll need FCA authorisation or to become an appointed representative—a good broker can walk you through this process.

Ready to Offer Finance?

Bringing finance to your dining table and chair ranges isn’t just a sales tool—it’s essential for modern retail growth. With the right partner and clear strategies, you can unlock larger order values and happier customers. To learn more about your options and compliance, contact Kandoo’s retail finance specialists today.