How to Offer Finance for Campervans

Understanding Campervan Finance

As a retailer or dealer in the campervan sector, offering finance to your customers is one of the most effective ways to increase sales, improve customer satisfaction, and stand out from competitors. Campervans are a significant investment for many, and spreading the cost can make them much more accessible.

Why Offer Finance?

• Boost Sales: Lower upfront costs attract more customers.
• Reach a Wider Audience: Enable those who might not afford full payment to become buyers.
• Enhance Customer Experience: Simplifies the purchasing process.

"Finance options transform window-shoppers into happy holidaymakers."

What is Retail Finance for Campervans?

Retail finance enables your customer to purchase a campervan and pay for it in manageable monthly instalments, often through a loan or hire purchase agreement arranged via a finance broker like Kandoo.

Most Common Types of Finance Products

1. Hire Purchase (HP): Fixed monthly repayments, ownership at the end.
2. Personal Contract Purchase (PCP): Low monthly payments, with options to own, return, or upgrade.
3. Personal Loans: Unsecured finance, customers own the vehicle immediately.

Step-by-Step: Setting Up Campervan Finance

1. Register with the FCA: You must be authorised or an approved agent to offer regulated consumer credit in the UK.
2. Partner with a Reputable Broker: Collaborate with an FCA-regulated broker like Kandoo.
3. Select Lender Panel: Through the broker, access a range of lenders to suit all types of customer profiles.
4. Train Your Team: Staff need to understand compliance, transparency, and how to introduce finance effectively.
5. Integrate Finance Options: Make finance visible on your website, in your showroom, and throughout your sales process.

"The right finance solution makes the dream of campervan ownership a reality for your customers."

Compliance and Regulations

Because offering finance involves regulated activity, the following must be observed:

• FCA Compliance: Mandatory for consumer protection.
• Clear Customer Information: Total repayable, APR, terms, and eligibility must be clearly explained.
• Treating Customers Fairly (TCF): Ensure customers understand commitment and risks.
• Privacy and Data Protection: Handle applications securely and ethically.

Compliance Tip: Always supply pre-contract information and allow customers time to consider before signing an agreement.

Marketing Campervan Finance

Promoting finance options should be a core part of your marketing strategy:

• Highlight finance offers in adverts and on-site signage.
• Use website calculators to show example monthly repayments.
• Share real customer stories of affordable campervan ownership via finance.
• Regularly review and update promotional materials in line with FCA guidance.

Marketing Checklist

• Does your website feature a finance section?
• Are example repayments updated regularly?
• Do customers understand the benefits?

Supporting Customers Throughout the Process

• Pre-sale: Provide clear, jargon-free quotes.
• During Application: Support customers with documentation and explain credit assessments.
• After Sale: Be available for any post-purchase queries or finance changes.

“Guiding each customer through their finance journey builds trust and long-term loyalty.”

Frequently Asked Questions

Q: Can I offer finance if I’m a small independent dealer?
A: Absolutely, so long as you’re FCA compliant and work with a broker.

Q: Who is responsible for the customer’s credit checks?
A: The broker or lender handles credit checks and approvals.

Q: Does offering finance cost my business?
A: Some brokers charge set-up or referral fees, others operate commission models. Clarify with your broker.

Partnering with Kandoo: Next Steps

Ready to offer flexible, trusted campervan finance to your customers?

Contact Kandoo today to discuss your needs and unlock new sales opportunities!