How to Offer Finance for Bathroom Customers

Why Offer Finance in the Bathroom Retail Sector?

Offering finance transforms bathroom shopping into an accessible experience, helping customers manage bigger purchases and businesses grow their sales. Finance options unlock:

• Increased basket sizes and higher-value product upgrades
• Reduced objections to purchase due to affordability
• Expanded customer reach, including those needing flexible payment plans

"Giving your customers flexible finance isn’t just a sales tool – it’s a way to empower them to create the bathroom they want, within their budget."

The Key Benefits for Retailers and Customers

Retailer Benefits:

• Improved conversion rates
• Greater average order value
• Competitive edge over non-finance competitors
• More loyal, satisfied clients

Customer Benefits:

• Spread the cost of bathroom renovations
• Access to higher quality products and brands
• Clear, transparent repayment options

What Finance Options Can You Offer?

Common bathroom finance types include:

• Interest-Free Credit: Customers pay over 6-24 months, no added cost
• Interest-Bearing Loans: Spread over longer periods (1-5 years)
• Buy Now, Pay Later: Initial payment break with later monthly repayments

How Does Bathroom Finance Work?

1. Customer shops and chooses finance option at checkout (online or in-store)
2. Finance application processed via your finance broker/partner
3. Decision made instantly (approved or declined)
4. Funds transferred to you (the retailer) when customer receives the bathroom products/services
5. Customer pays monthly to the lender over the agreed term

A reliable finance partner integrates this seamlessly with your sales process.

Steps to Start Offering Customer Finance

1. Choose a Credit Broker or Lender

• Select an FCA authorised broker (like Kandoo) with experience in retail and home improvement sectors.

2. Set Up Your Finance Programme

• Broker supplies training, marketing tools, and application software for your team.

3. Promote Finance Options

• Display clear messages in-store, online, in quotes, and during consultations.
• Use callout signage: “Finance options available – ask for details!”

4. Sales and Application Process

• Customer selects goods/services, chooses a finance product, applies, and receives an instant decision.

5. Complete Sale and Fulfilment

• On approval, order is confirmed and you’re paid by the lender. The customer’s payment plan begins.

What are the Compliance Requirements?

As finance is regulated in the UK, compliance is mandatory:

• Work only with FCA-authorised brokers/lenders
• Ensure staff understand and fairly present finance options
• Transparent advertising: all costs, rates, and terms must be clear
• Data protection and responsible lending processes

Quick Tip: Ask your broker what compliance support and materials they provide. This makes your setup much smoother!

Choosing a Finance Partner: What to Look For

• FCA authorisation and sector experience
• Flexible range of finance products
• Transparent fees or commissions
• Simple, fast application tech
• Ongoing training and support

Overcoming Common Challenges

"I’m worried offering finance is too complex for my team."

It’s normal to feel this way, but modern brokers offer fully supported, user-friendly systems. Staff training, digital apps, and compliance guidance are included in a good brokerage service.

Addressing Customer Concerns

• Reassure them: reputable lenders offer secure and transparent deals
• Highlight benefits: affordable payments, better products, fast decisions

Case Study Highlight

A mid-sized bathroom showroom offered 0% finance for basket sizes over £3,000. They saw a 30% increase in average spend and reported higher closure rates, particularly for premium product ranges.

Next Steps: Get Started Today

• Reach out to a trusted finance broker
• Request a demonstration and compliance checklist
• Prepare your sales and marketing teams
• Start offering finance and watch your business grow

Ready to make your bathrooms more accessible and boost your business?

Frequently Asked Questions

Can I offer finance as a small showroom or installer?
Yes, many brokers support all sizes of retailers, from one-person outfits to multi-site chains.

Are there upfront costs to offer customer finance?
Some brokers charge setup or commission fees, but many offer competitive or even free onboarding.

Do I need to be FCA regulated myself?
If you’re acting as an introducer via a broker, you may not need direct FCA authorisation, but you still need to meet compliance requirements. Always check with your broker.

Take the next step:
Get in touch with Kandoo today for tailored bathroom finance solutions that help you and your customers achieve more.