Beginner's Guide to Offering Retail Finance

Who Will Find This Guide Helpful?

If you’re thinking about selling health and wellness products—yoga mats, supplements, wearable tech, you name it—but want to help more customers say “yes,” this guide is for you. Whether you run a small independent shop, an online boutique, or you’re expanding your brick-and-mortar business, there’s helpful advice here to make retail finance work for you (and your customers).

What Does Retail Finance Mean, Really?

Retail finance simply means offering your customers a way to buy their favourite health and wellness products now, and pay for them over time through manageable instalments. No need for them to pay the whole sum up front! Think of it as a helping hand—it makes bigger purchases less daunting, and can turn browsing customers into buyers.

Why Should Health and Wellness Businesses Care?

Here’s what offering retail finance can do:

• Attract more customers who might not have bought due to price concerns.
• Increase average order values, because customers can stretch their budgets.
• Set your business apart from competitors who don’t offer flexible payments.
• Boost customer loyalty by making products genuinely accessible.

As more UK shoppers focus on self-care and health, flexible payment options go a long way in building trust and repeat business.

The Nuts and Bolts: How Retail Finance Works

Let’s keep it simple:

1. Your customer picks out their must-have wellness product.
2. At checkout, they see an option to spread the cost (often interest-free for set periods).
3. You connect them to a retail finance provider (like Kandoo) who handles approval and sets up the payment plan.
4. Your business gets the full amount—usually upfront—while your customer pays in instalments to the finance provider.
5. Everyone smiles!

Most applications take minutes and are handled online—no paperwork mountains needed.

A Day in the Life: How This Really Plays Out

Imagine Sarah, a keen runner, wants to invest in a high-quality massage gun listed at £250. It’s a bit of a stretch for her monthly budget, but she spots your offer: “Spread the cost—just £25 per month for 10 months!”

Sarah applies on your website, gets approved within minutes, and takes home the massage gun—while you receive the full payment from the lender right away. She’s happy, you’re happy, and you’ve won a loyal customer for life.

Making Sense of the Lingo: Key Retail Finance Terms

Retail finance provider: A company (like Kandoo) that offers customers loans or payment plans.

Instalments: Small, regular payments spread over several months.

Interest-free: No extra charges or interest for a set period.

APR (Annual Percentage Rate): The overall cost of borrowing, shown as a yearly percentage.

Eligibility check: A quick look at the customer’s finances to make sure they can manage the payments.

Frequently Asked Questions

Do my customers need good credit to be approved?
Usually, finance providers require a basic credit check for responsible lending, but some are more flexible than others.

Is offering finance complicated for my business?
Not at all! Most providers handle the admin side and offer support, so you focus on your customers.

Will I still get paid if a customer misses payments?
Yes. The finance provider pays you upfront and manages repayments directly with the customer.

Can I choose which products are available on finance?
Of course—you can set your own limits and rules.

Ready to Make Your Health & Wellness Business Stand Out?

Retail finance isn’t just about selling more—it’s about making wellness accessible to everyone. Interested in seeing how easy it is to get started?

[Get in touch with Kandoo today to explore your retail finance options!]